Privacy notice

Who we are

Mr Shopfitting & Joinery (“we”) is a shopfitting and joinery business at 530b Sakabuka Ave, Unit 7–8, Pumulani, Pretoria 0182. We are the responsible party for the personal information you send us through this website, as defined in the Protection of Personal Information Act, 2013 (POPIA).

What we collect

When you use the “Book a site visit” form we receive:

• your name, phone number and email address;
• the kind of project, and optionally your suburb or town and a preferred visit date;
• the message you write to us;
• the date and time you sent it and that you agreed to this notice.

To stop automated spam, the website briefly keeps your device's IP address in its working memory to limit how many requests can be sent. It is not saved with your enquiry and is cleared within an hour.

This website does not use cookies, analytics or advertising trackers. If you contact us on WhatsApp, by phone or by email instead, those services' own privacy terms apply to that conversation.

Why we use it

We use your details only to reply to your enquiry, arrange a site visit, prepare a quote and, if you go ahead, to do the work. We process them because you asked us to and agreed to this when you sent the form. We do not sell your information or use it for marketing.

Where it is kept and who sees it

Enquiries are stored in a private database run by our website host, and a copy is emailed to our team. The email is sent through Brevo, a transactional email service based in the European Union, so your enquiry passes through servers outside South Africa. Brevo is bound by the EU's General Data Protection Regulation, which gives your information protection comparable to POPIA.

Only the people at Mr Shopfitting who handle quotes and site visits read enquiries. Information is sent to the website over an encrypted (HTTPS) connection, and the database is not reachable from the public internet.

How long we keep it

We keep enquiry details for as long as we need them to deal with your request and any work that follows, and after that only for as long as the law requires us to keep business records.

Your rights

You can ask us at any time to:

• tell you what information we hold about you and give you a copy;
• correct it, or delete it if we no longer need it;
• stop using it, if you withdraw your consent.

Email morne@mrshopfitting.co.za and we will respond within a reasonable time. If you are unhappy with how we handled your information, you can complain to the Information Regulator (South Africa) at inforegulator.org.za.